1. Introduction
This Privacy Policy explains how G-1 Communications ("we", "us", "our") collects, uses, and protects information when you use this platform (the "Service"). By using the Service, you agree to the practices described here.
2. Information We Collect
Account information: if you create an account, we collect basic details such as your name and email address.
Payment information: when you add funds to your wallet, payment is processed by our third-party payment providers (Razorpay and/or PayPal). We do not store your full card or bank details ourselves — those are handled directly by the payment processor under their own privacy policies.
Usage information: we keep a record of your wallet balance and billing history (amounts spent) so we can show you accurate usage and let you top up correctly.
Saved chat history: we save the text of your conversations in your account so they are still there when you come back. Generated pictures are not saved. You can delete any conversation at any time using the “Clear chat” button, which removes it from our records.
Cookies and analytics: with your consent, we use cookies and similar technologies (Google Analytics, Meta Pixel) to understand how visitors use the site and to measure our advertising. You can change your choice at any time: change cookie preference.
Conversation content: messages, files, and images you send through the Service are transmitted to the AI provider you select (Claude, ChatGPT, Perplexity, or Grok) in order to generate a response. Each provider processes that content under its own privacy policy and terms.
3. How We Use Information
We use the information above to operate the Service, process payments, maintain your wallet balance, provide customer support, and improve the platform. We do not sell your personal information to third parties.
4. Sharing of Information
We share information only where necessary to operate the Service: with the AI provider you choose to send a message to, with our payment processors (Razorpay, PayPal) to process top-ups, and where required by law.
5. Data Retention
We retain account and billing information for as long as your account is active, and as needed to meet legal and accounting obligations. You may request deletion of your account information by contacting us.
6. Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
9. Contact Us
If you have questions about this Privacy Policy, please contact G-1 Communications at contact@g1coms.com.